Frequently asked questions
Answers about pricing, response times, and plumbing maintenance.
Get a Free QuoteFrequently Asked Questions
General Questions
I cover Ballymoney, Coleraine, Portstewart, Portrush, Bushmills, and Ballycastle. If you are slightly outside these areas, give me a ring and I will see what I can do.
The easiest way is to call me on 07798 670751 or send me a message on WhatsApp. I will have a chat about the job and give you a fair price before I start any work.
Yes, I am available 7 days a week from 8am to 8pm.
For most jobs I can be with you the same day or the next day, depending on my schedule.
Yes, I am happy to give you a clear, honest quote before starting any work.
I cover general plumbing maintenance including tap and toilet repairs, pipe fixes, leak detection, heating system servicing, radiator bleeding, and heating system checks.
Most maintenance jobs fall between £80 and £200, depending on the work involved. I always give a clear price before I start.
In most cases, yes. Leaks are one of the most common calls I get, and I can usually diagnose and fix the issue on the same visit.
I carry out general heating system servicing and safety checks. For specialist heating faults, I will advise if a dedicated specialist is needed.
Yes. I always clean up after myself and leave your home as I found it.
I handle most common heating faults, including boiler breakdowns, radiator problems, thermostat issues, and central heating systems that are not heating properly. If it is something I have seen before in 40 years, I can usually sort it out.
I try to attend heating breakdowns as quickly as possible, usually the same day or the next day. I know how uncomfortable it is being without heating, so I will always do my best to get to you fast.
Most heating repair jobs fall between £90 and £250, depending on the fault and any parts needed. I will give you a clear price before starting any work.
I work on most common boiler types and brands. If I take a look and the job needs a specialist, I will always be honest about that rather than waste your time or money.
I carry a range of common parts. If a specific part is needed, I will source it as quickly as possible and let you know the expected timeline.
I handle all plumbing work involved in fitting or upgrading a bathroom, including installing toilets, basins, baths, showers, and all associated pipework and waste connections.
Yes. I can strip out old pipework and install a new plumbing system from scratch. Whether you are replacing a few fittings or doing a complete bathroom overhaul, I can handle the plumbing side of the job.
It depends on the scope. A straightforward fitting might take a day, while a full replumb can take up to five days. I will give you a clear idea of the timeline before starting.
I focus on the plumbing and fixture installation. If you need tiling, electrics, or other trades, I can advise on next steps but I stick to what I know best.
I can offer practical advice on where pipework and fixtures will work best. I will always let you know if something will or will not work before we commit to a layout.
I recommend having your boiler serviced once a year. It keeps the system running safely and efficiently, and helps catch small problems before they turn into expensive repairs.
A standard service includes a visual inspection, a gas pressure and flow check, flue testing, cleaning key components, and a general performance review. I will let you know if I find anything that needs attention.
In most cases, yes. Manufacturer warranties usually require an annual service. I can provide a service record for your files so you have proof if you ever need it.
Boiler servicing starts from £80. I will confirm the price before I start and there are no hidden extras.
A standard service usually takes under an hour. I will be in and out without causing any disruption to your day.
